News:

LOGS ARE REQUIRED FOR ALL SUPPORT REQUESTS!

Main Menu

Unable to unlock new purchased pro-atc/x

Started by lamecools, 08 March, 2018, 11:49:59 AM

Previous topic - Next topic

0 Members and 7 Guests are viewing this topic.

pbakowski

as many before I have same problems with info: no registration found
abvise please
Pawel Bakowski

Ørjan

Hello Pawel.

Have you tried what I wrote 2 posts above?
Regards
Ørjan Polman

ENGM      

P3Dv4, ProAtcX, ASP4, GSX, FS2Crew, PMDG 737/777/747

pbakowski


pbakowski

I still have no answer from this email adress

moskito-x

Your account is verified !

Now you have full access to the forum have you downloaded and installed the 1.9.2.2 version?

https://forum.proatcsr.com/index.php/topic,3143.msg15890.html#msg15890

Regards

PRO-ATC/X  BETA Team

pbakowski

I still have same problems
I already downloaded and install the program, but when I try to use,double click on the desktop I can see information same info :
NO REGISTRATION FOUND.

I have acces to forum where I'm logged.

I send same email to adress: alpha117[at]pointsoftware.de with screenshots

Heeeeeelp!!!

moskito-x

Most of the time user did not use the Information they have used when purchasing at paypal.

Look at your order : Use exactly the same characters , case sensitive, no spaces in front and at the end (Copy - Paste error) !!
Regards

PRO-ATC/X  BETA Team

pbakowski

I used many option in registration ,also same used in PayPal. Still have a same situation.

PB

Ørjan

You used the exact same information details in PayPal, as the ones entered when registrating the product?

If you are absolutely sure of that, you just have to wait for a reply.
Usually it doesn't take too long. Not much else we can do..
Regards
Ørjan Polman

ENGM      

P3Dv4, ProAtcX, ASP4, GSX, FS2Crew, PMDG 737/777/747

pbakowski

IN PayPal I have register date Paweł Bąkowski waht I used couple of times, same email as usually and KEY delivered from you  by email. I used also other options. However i used email option to register. I can read that I need 24 hours to wait in mail registration, so I'm going to wait. Otherwise I will conctact you again tomorrow.
rgds

pbakowski

still have same problem,even after 24h. I realy need your help.

Ørjan

Pawel, you should be getting a reply soon.  :)
Regards
Ørjan Polman

ENGM      

P3Dv4, ProAtcX, ASP4, GSX, FS2Crew, PMDG 737/777/747

Ørjan

#132
What do you mean?

You have to wait for your account to be verified. The yellow box under your username will turn green.
Then you have full access to support and the download board.

EDIT: Alex333, have you sent an email to: alpha117(at)pointsoftware.de?

Cheers.
Regards
Ørjan Polman

ENGM      

P3Dv4, ProAtcX, ASP4, GSX, FS2Crew, PMDG 737/777/747

Rodders47

Just purchased the latest version and unable to unlock the prog !!  Have sent email to unlock but no reply yet

Rooders47  (Rod Wright)

Ørjan

Hello Rod.

Did you send the email to: alpha117(at)pointsoftware.de?
Regards
Ørjan Polman

ENGM      

P3Dv4, ProAtcX, ASP4, GSX, FS2Crew, PMDG 737/777/747